Why would I want this job?
This dynamic individual contributor role will play a core role in managing day-to-day Trade Accounts Receivable operations, which includes customer credit risk management and active oversight of 3PL collection management, deduction management, and cash applications. The role partners closely with US Market Revenue Finance, US Market Trade Operations, Accounting Operations, and our 3PL OTC service partner to ensure proper receivables management, business continuity, working capital optimization, and SOX compliance.
What would I be doing?
The OTC Trade AR Finance & Credit Manager will be responsible for leading, delivering, and continually improving scalable Trade AR end-to-end processes and performance results to ensure operational excellence and to support continued growth centered on company’s 2030 Vision. This critical role will represent the company as the main finance point of contact with the 3PL for the management and execution of day-to-day AR/Credit inquiries and issue resolution, compliance with grant of authority SOX requirements, and reconciliation of data between the 3PL system and SAP.
Additional responsibilities and special projects may be assigned based on the needs of the business.
The role will report to the Senior Director, US Commercial Order to Cash Accounting and Payroll Operations with a dotted line to the US Market Revenue Finance team.
• Lead trade accounts receivable operational management by partnering externally with our 3PL partner and internally with US Market Revenue Finance, US Market Trade Operations, External Reporting, and Accounting Operations.
• Serve as the primary point of contact for the 3PL to cross functionally triage and resolve inquiries around customer deductions, credit limits/order holds, bad debt reserves/write-offs, and cash application.
• Perform financial analyses and background reviews of targeted and existing customers to develop credit recommendations to management based on actual trends, sales forecast data, customer payment terms, and 3rd party credit agency reports.
• Proactively monitor customer credit exposure and potential customer credit hold blocks by working with 3PL partner to minimize AR aging activity.
• Prepare, analyze, and deliver Weekly Trade AR Performance Dashboard reporting, analytics, and KPI’s to identify invalid deductions/potential disputes and minimize potential bad debt.
• Ensure SOX controls are properly designed and operating effectively throughout the year.
• Support the monthly and quarterly accounting close and reporting process by preparing AR balance sheet account reconciliations, quarterly footnote support and analytical commentary, analyzing Trade AR customer sub-ledger activity to minimize bad debt risk by partnering with 3PL provider to ensure timely and effective customer follow ups, perform system tie-outs, deliver SOX compliance, and perform ad hoc analyses as deemed necessary.
• Utilize D&B’s Finance Analytics tool to provide customer insight and proactive credit risk awareness when assessing customer credit decisions.
• Participate in internal and external audit reviews and process walkthroughs as needed.
• Identify and participate in process improvement initiatives as needed.
What would make me qualified?
• 5+ years of hands-on Financial Accounting experience in a multi-national publicly traded organization (US pharmaceutical industry experience is a plus)
• BA or BS degree
• Advanced experience delivering Trade AR OTC operations and accounting
• Strong business partnering skillset with a track record of working and communicating effectively with internal/external and cross functional stakeholders
• Excellent business and financial acumen, with strong analytical skills and end-to-end process improvement mindset
• Superior verbal and written communication skills
• Self-starter with proven ability to work and influence change cross-functionality at all levels
• Advanced excel skills and comfort learning and implementing new systems
• Executive presence and ability to interact effectively with executive management
• Ability to thrive in a high growth, fast paced environment with the need to manage multiple, sometimes conflicting priorities, to achieve desired outcomes
• Strong internal control SOX knowledge and experience
• SAP experience, preferred
• Experience working with a 3PL OTC service provider, preferred
• Experience with Dun & Bradstreet, preferred