Why would I want this job?

Job Description

The Technical Training and Specialist position is a professional position supporting the Technical Department’s duties. The Technical and Training Specialist will assist the Technical Director with day-to-day activities. The Technical and Training Specialist will manage a specified territory along with the Training Academy and work in conjunction with the sales team (internal/external) to increase overall sales in the region. The Technical and Training Specialist will also work directly with distributors, manufacturers, and end users. Customers will be those in all industries including automotive aftermarket, industrial, marine & composite, wood, and building & deco. Critical thinking, problem-solving, and a firm understanding of technical concepts will be necessary. Strong verbal and written skills are also required. This position requires a detail-oriented team player who can multi-task and prioritize work. This position will require approximately 50% travel via vehicle/plane with overnight hotel stays.

What would I be doing?

Basic Job Duties

  • Assist Technical Director in daily activities.
  • Assist Sales and marketing team to increase sales and brand awareness.
  • Support the implementation of the company strategy.
  • Support closing new business opportunities.
  • Support new product initiation.
  • Collaborate in the development of new products and curriculum, including product evaluation and testing.
  • Create and implement account-specific training and development plans.
  • Increase market intelligence (industry, competitors, and customer knowledge).
  • Improve understanding of market/customer needs.
  • Attend and work industry trade shows and conferences as needed.
  • Conduct training for current and potential customers with an emphasis on Training Academy usage.
  • Maintain Training Academy to include but not limited to:
    • Cleaning and organizing.
    • Ordering supplies.
    • Minor necessary repairs.
  • Conduct field work to include but not limited to:
    • Cold calls.
    • Conduct product demonstrations.
    • Maintenance of accounts.
  • Handle technical questions.
  • Administrative duties to include but not limited to:
    • Expense reports.
    • Call reports.
    • Salesforce.
    • Calendar usage.
    • Collecting market intelligence data.
    • Attendance reports.

What would make me qualified?

Qualifications

  • 5+ years of experience in automotive collision repair/automotive aftermarket.
  • Proficiency in Microsoft Office and basic math skills.
  • Excellent written and verbal communication skills.
  • Detail oriented.
  • Maintain high confidentiality.
  • Ability to manage multiple projects simultaneously and accommodate changing circumstances.
  • Valid driver’s license.
  • Vehicle in good appearance and operating order.
  • Pass a background check.

Additional Qualifications

  • Degree in Auto Technical or Auto Collision from an accredited university (verified prior to start).
  • Fluency in Spanish.
  • 3+ years of experience in the automotive industry in sales or technical representation with a distributor or manufacturer.
  • Auto physical damage appraiser/adjuster license (verified prior to start).
  • I-Car/ASE certified (verified prior to start).
  • Knowledge of Salesforce or other CRM and Concur.
  • Physical Demands and Conditions
  • Sitting and standing for an extended period.
  • Walking.
  • Lifting and moving objects weighing up to 50 pounds.
  • Keyboarding/typing.
  • Public speaking.

Travel Requirements

  • 50% – Includes nights and weekends.